Frequently Asked Questions
How to order our cakes
If you would like to order or enquire about any of our cakes or confectionery items please visit our 'Contact Us' page and fill out our Contact Form
For Urgent orders please call us on 0409 217 357.
Ideally we would like to have 3 weeks notice for all celebration cakes and a minimum of 3-6 months to book a wedding cake, although we understand this is not always feasible. On occasion last minute orders may be accommodated, so please do ask.
Please provide as much information as possible in your enquiry, such as the date, number of portions you require (coffee or dessert sized portions), cake flavour, style and theme of your event and the venue’s address if you require delivery.
We offer Private Consultations in conjunction with cake tastings which are usually held at our registered premises. Tastings are held for up to three people. You will be offered a selection of Five to Eight different delicious cake flavour / filling combinations that we will have available at the time. This fee of $30.00 will be taken off the total cost of your order which must be paid for in advance. Should you need to cancel or reschedule your appointment we require at least 48 hours notice.
Delivery & Collection
Delivery charges are quoted individually. We will arrange a time with your venue’s event co-ordinator to ensure we can deliver and set-up your cake in its final display position. We prefer to deliver wedding cakes due to their structural complexity and set-up at your venue. For small orders, we can either deliver or you may collect your cake from our store. Cakes will be packaged well and we will advise you how to transport them safely.
Sweet Affection Cake Designs does not accept any responsibility once the cake has left our premises unless delivered by us personally.
The following terms and conditions apply to all confirmed orders regardless, for all baked goods made at our premises.
By paying a deposit you have agreed to all Terms.
To secure your booking, we require a 50% deposit for all orders. The remaining balance must be paid at least two weeks before the event. Installments are also welcome to help ease the financial strain. It is not necessary to confirm your design upon booking. Final decisions and details must be signed off however at least 4 weeks before the event for all cakes. Any alterations after this period may incur additional fees.
**(If an order has decorations such as flowers or a fondant topper which will need to be made ahead of time, 8 weeks notice must be given if there are any further alterations.)